Accessibilty for Ontarians with Disabilities Act (AODA)

Customer Service Policy

For details about Adventure Guide’s Accessibilty for Ontarians with Disabilities Act policy, please contact us.

Accessibility for Ontarians with Disabilities Act (AODA) Feedback Process:

Customers who wish to provide feedback on the way Adventure Guide provides goods and services to people with disabilities can
- send an email to info@advguide.com
- speak with the shift leader on duty (who will then record the information and send it to info@advguide.com)
- write a letter to AODA Co-ordinator, Adventure Guide Inc., 225 The Boardwalk, Kitchener, ON N2N 0B1
- request contact in a communication format that works for them, and be contacted that way by the AODA Co-ordinator